top of page
Frequently Asked Questions:
Q: I want a illustration/ design/ mural/ custom shoes for myself or my business, How does it work?
A. Submit a request for shoes here. When the request is recieved we can discuss the ideathrough a 15 minute call or through email. Once you are ready to moved forward, We will send an agreement and invoice for 50% deposit. Once the deposit is received, we move forward with the creative process,
Q: How much does your services cost?
A: All custom artwork starts at $275. Email us the details of what you would like to have create and we can tailor a price for you.
Q: What do you use to paint the shoe?
A: We use acrylic paints and inks. All the materials used are water proof and can withstand the rain. Each pair is sealed with a waterproof sealant to protect your art.
Q: Do I send you the shoes?
A: We provide the shoe, but if you have a pair you want to use, you can send it to us.
Q: How long until I get my shoes?
A: The current wait time for painted shoes is around 4-6 weeks. This includes the concept, ordering the shoes and painting the shoes. If the turnaround time is any long, we will notify you.
Q: If I live outside of the United States, will I be charged an import fee?
A: It is the buyer's responsibility to pay import taxes and fees that may be charged upon arrival.
Q: What is your return policy?
A: All sales are final. Please double check your shoe size before ordering. If you have any issues, please contact us.
Q: I see my item has shipped but it's not tracking.
A: Shipping labels are printed and boxes are generally shipped next business day. Please allow 48 hours from shipping notification confirmation to track package.
bottom of page